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LEGAL & COMPLIANCE

Hinkapin Health Privacy Policy

Effective Date: August 29, 2025

Hinkapin Health (“we,” “us,” or “our”) is committed to protecting the privacy of all individuals who use our healthcare services and website, including patients, benefit consultants, employers, and providers.

This Privacy Policy explains what personal information we collect, how we collect it, how we use and share it, and how we safeguard it. It also outlines your rights regarding your information, including compliance with HIPAA regulations for protected health information (“PHI”).

Information We Collect

We collect personal information that you provide to us or that we obtain through your use of our website and services.

  • Identification & Contact Information
  • Health & Medical Information (PHI)
  • Insurance & Benefits Information
  • Payment & Financial Information
  • Employer & Provider Information
  • Website Usage Data & Analytics

How We Collect Information

We collect information directly from you through forms, emails, calls, patient portals, employer referrals, healthcare providers, and automated technologies such as cookies and analytics tools.

We also use secure tracking technologies to improve website functionality and user experience.

How We Use Your Information

  • Coordinate patient care and treatment
  • Verify insurance and payment eligibility
  • Improve healthcare services and website experience
  • Communicate updates, reminders, and service information
  • Maintain security and legal compliance

How We Share Information

We may share information with healthcare providers, employers, TPAs, consultants, vendors, and legal authorities only as necessary to provide services and comply with applicable laws.

Hinkapin Health does not sell or trade personal information for marketing purposes.

Data Security Measures

We use administrative, technical, and physical safeguards to protect your information, including encryption, secure servers, restricted access, and staff training programs.

Your Rights

  • Access your personal information
  • Request corrections or updates
  • Restrict certain disclosures
  • Request confidential communications
  • Opt out of marketing communications
  • Request a copy of this policy

Cookies & Tracking

We use cookies and analytics technologies to improve website performance, user experience, and traffic analysis.

Contact Us

Email: concierge@hinkapinhealth.com

Phone: (888) 850-0711

Address: 3865 Childress Ave, Mesquite, TX 75150-2802